Lotus Notes - Pay Increase - Contact Centre

Lotus Notes - Pay Increase - Contact Centre



Applies to: all Noel Leeming Contact Centre Managers

Overview

To process a pay increase for a current team member, submit a Pay Increase form on Lotus Notes. Once this has been filled in and submitted, it will go to your direct manager to approve, and then to their manager for final approval. Once this is fully approved, People Support will create the letter of confirmation and send it out via DocuSign. It will go to you first to review, then onto the candidate, and then onto the payroll team to update their details in the system.

For any follow ups or to check the status of the Pay Increase, contact the relevant approving manager or askpeoplesupport@twgroup.co.nz.

Contact Centre

On Lotus Notes, select the 'CC Pay Increase' and fill in all of the fields. For support on this, see the below graphics with a breakdown of each section. Once this has been completed, click the 'Submit for Approval' button in the top left-hand corner of the page.

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