Position Description - Visual Merchandiser

Position Description - Visual Merchandiser






Applies to: all Noel Leeming team


Overview

To assist with the planning and preparation of visual merchandising to ensure all visual merchandising is of a consistently high standard and attracts customers to products.

Our Way

‘SPIRIT’ is Noel Leeming Group’s values and behaviours that help guide our actions and decision-making with everyone we interact with including our customers and each other.

• Strive Our standards are high yet daily we strive to exceed them.
• Passion Passion is the heart of everything we do.
• Integrity We do the right thing.
• Respect Respect for all guides our actions and decisions.
• Innovation We provide innovative end-to-end solutions.
• Teamwork  We work together to achieve our goals.

Nature and Scope of Role

This position is one of a number of roles reporting through to the Store Manager and thus forms part of the store team.
The Visual Merchandiser will be aware of the competitive and customer oriented nature of the work to be undertaken and will appreciate the necessity for maintaining and improving upon Noel Leeming Group Limited’s market position. The Company is committed to excellent customer service and to achieving its set targets. The Company will support and train the Visual Merchandiser to be able to plan and prepare visual merchandising to a high standard and deliver excellent customer service. In return, the Visual Merchandiser must be conversant with all Company systems, policies and procedures.
This role is not responsible for the supervision of any employees, but coordination of particular projects and promotions with other team members may be required from time to time.
The wellbeing, health and safety of all team members is important to the Company and as such all team members must follow the safe work practices outlined in the Company’s Health and Safety Policy.

Key Responsibilities/Accountabilities

• Merchandising: store windows, product promotions and special events
• Organises  ticketing for designated displays
• To provide excellent customer service to both internal and external customers
• To maintain a designated area of responsibility as directed by the Store Manager
• To understand and conform to all Company policies and procedures
• To display integrity in all interactions with customers and in the approach to work tasks
• To conduct him/herself in a professional manner at all times, recognising this also covers the areas of personal presentation
• To comply with the Company’s Health and Safety Policy, including the immediate reporting of any accident or unsafe work conditions, equipment or practices to the Store Manager
• To undertake any other duties as allocated by the Store Manager from time to time

Personal Competencies

• Customer focus
• Organisation skills
• Composure
• Approachability
• Action Orientation
• Strong attention to detail
• Demonstrate a creative flair
• Display emotional maturity at all times
• Display high levels of positive energy and a passion for the job
• Think in a focused, analytical and detailed manner
• Demonstrate a high level of professionalism, including standard of dress and demeanour
• Demonstrate high levels of accuracy and attention to detail
• Display an ability to follow a set procedure or process
• Be honest and ethical with customers and fellow colleagues at all times.
• Show high levels of initiative
• Display good team work skills
• Be flexible and adaptable
• To comply with the Company’s Health and Safety Policy, including immediately reporting any unsafe work conditions, equipment or practices to the Store Manager
• Ensure the delivery of safe work practices and environment for all customers and team members

The above duties and responsibilities within this role are not meant to be limiting – rather to give an outline of essential duties of the position that may change from time to time, which will require flexibility.

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