Career Retailer Wage
Applies to: all NLG & T7G waged team members
Career Retailer Wage
Introduction
The ‘Career Retailer Wage’ (CRW) is designed to make working in the retail industry a more attractive career choice and to reward and recognise existing team members who have chosen to make a career with Noel Leeming Group (NLG). The Career Retailer Wage applies to all team members that have completed 5,000 hours OR 5 years of service within TWG (that are currently with NLG) and have completed the required training for their role.
Career Retailer Wage Rates
Career Retailer Wage rates will vary depending on the role. While the Career Retailer Wage differs by role, all eligible team members will have the opportunity to earn at least the Career Retailer Wage. As such the Career Retailer Wage rate consists of your base rate of pay as well as any commissions and incentives that you may earn in your role.
- For information on FY19 Wage rates (effective 1 August 2018) by role, see NLG T7 CRW Rates Effective August 2018 (attached).
Where an eligible team member is already earning more than the Career Retailer Wage rate for their role then their rate will not be increased.
On moving to a different role, an eligible team member's base rate will be adjusted to the defined Career Retailer Wage base rate for that role. Team members will be required to complete all necessary training for the new role.
Eligibility to receive the Career Retailer Wage
The Career Retailer Wage applies to all permanent team members that have completed 5,000 hours OR 5 years of service within TWG (that are currently with NLG) and completed the required training for their role.
Hours and Employment Status
- 5,000 hours is based on all the hours of paid work a team members completed since they have been employed within TW Group. While fixed term, temporary or casual employees are not eligible to receive the Career Retailer Wage all paid hours worked will count towards the 5000 hours if, and at the time, when an employee secures a permanent role.
- 5 years of service is from the team members start date with any brand within TW Group. (This does not include service worked as a Casual team member)
- Team members receiving the Career Retailer Wage and who have a change in employment status that results in them becoming a fixed term, temporary or casual team member, then they will no longer be eligible to receive the Career Retailer Wage.
Becoming Eligible to Receive the Career Retailer Wage
- Team members who become eligible to receive the Career Retailer Wage at any point during the year will receive it effective from the first pay cycle in the first month of the next financial quarter i.e. August, November, February and May.
- Where a team member ends their employment and then re-joins within a 3-month period, their service will be considered to be ‘continuous’. If service is non-continuous i.e. the employee re-joins more than 3 months after leaving, then the 5000 hours will be started again.
Required Training
You are required to complete the training for your role. Training requirements may change over time with all employees advised of these changes in advance to avoid being disadvantaged.
Conditions
- There may be exceptional situations where an employee is no longer eligible to receive the Career Retailer Wage; such as leaving your permanent role and becoming a casual. Another example would be if, after repeated requests, you do not complete any additional training that may be required.
- NLG reserves the right to review and alter any terms and conditions around the Career Retailer Wage. Where possible, NLG will give one month's notice before making substantial changes to the commission scheme. Less notice may be given where the changes are not substantial.
FAQ's
Who is eligible for the Career Retailer Wage?
If you are a permanent team member, have completed 5,000 hours OR 5 years of service within TWG (and are currently with NLG), and completed the required training for your role, then you are eligible for Career Retailer Wage.
When do I get paid the Career Retailer Wage?
If you have become eligible to receive the Career Retailer Wage at any point during the year will receive it from the first pay cycle in the first month of the next financial quarter i.e. August, November, February and May.
Will I get back paid if I become eligible for the Career Retailer Wage at any point during the quarter?
There will be no back pay of the Career Retailer Wage as, it will apply to you from the first pay cycle in the first month of the next financial quarter i.e. August, November, February and May.
Would I qualify if I am on a Fixed Term Contract?
If you are employed as a Casual or on a fixed term contract, you are not eligible for the Career Retailer Wage. Any hours worked while employed on these contracts will be counted if you secure permanent employment within the group without a break in service longer than the relevant broken service policy.
Will I carry on with my Career Retailer Rate if I change roles within a brand?
If you change your role within a Brand, you will be paid the higher of your current Career Retailer Wage rate or the appropriate rate for the role. When all training has been completed for your new role then you will be paid at the appropriate Career Retailer Wage rate for the role.
If you have stepped down from a role, continued payment of a higher Career Retailer Wage rate is at the discretion of your Manager.
Will I carry on with my Career Retailer Rate if I change roles and move to another brand within the Group?
If you transfer within the Group, the worked hours will be carried across to determine eligibility. If you are currently being paid a Career Retailer Wage, this is not guaranteed to be retained and will be at the discretion of your new manager. When all training is completed, the appropriate Career Retailer Wage rate will be paid for your new role.
I have moved to a Permanent position from Casual/Fixed Term. Am I eligible for the Career Retailer Wage?
Any hours worked while employed on these contracts will be counted towards eligibility, if you secure permanent employment within the group without a break in service longer than the relevant broken service policy.
I have moved to a Casual/Fixed Term position from Permanent. Can I remain on the Career Retailer Wage?
If you resign from a permanent position and accept casual or fixed term employment, it will be at your managers discretion whether the Career Retailer Wage rate will continued to be paid.
Can the Career Retailer Rate be taken off me?
In normal circumstances the Career Retailer Wage rate will not be removed from an individual. Once you are being paid a Career Retailer Wage, it will not be taken off you unless:
- You are no longer employed permanently
- You do not complete new or changed training that is required for your role with the specified timeframe. For this to occur there must be demonstrated evidence of non-compliance of requests to complete the training.
- You choose to move to a different brand that has a different applicable Career Retailer Wage structure.
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